TM8© (TeamMate) Approach
April 20, 2010
TM1 : Identify the PROBLEM
– How do we define the gap between the current situation and the target?
TM2 : ANALYZE the problem
– How does our analysis help realize the problem?
TM3 : Determine the ROOT CAUSE
– How do we identify the root cause?
TM4 : Develop a SOLUTION
– How will our solution solve the problem?
TM5 : PLAN for action
– How will we implement the solution?
TM6 : IMPLEMENT the solution
– How are we progressing with the plan?
TM7 : EVALUATE the outcome
– How do we know that the problem has been solved?
TM8 : CONTROL the result
– How do we know that the problem will never occur again?