TM8© (TeamMate) Approach

April 20, 2010

TM1 : Identify the PROBLEM
   – How do we define the gap between the current situation and the target?
TM2 : ANALYZE the problem
   – How does our analysis help realize the problem?
TM3 : Determine the ROOT CAUSE
   – How do we identify the root cause?
TM4 : Develop a SOLUTION
   – How will our solution solve the problem?
TM5 : PLAN for action
   – How will we implement the solution?
TM6 : IMPLEMENT the solution
   – How are we progressing with the plan?
TM7 : EVALUATE the outcome
   – How do we know that the problem has been solved?
TM8 : CONTROL the result
   – How do we know that the problem will never occur again?

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